Why become a member?

Are you a loyal supporter of The Arts Center? Do you want to remain updated with all our exciting news and events? ? Become a member and get exclusive early access to ticket reservations and access to each production and our online pre-show gatherings. Only a limited number of memberships are available, so don't miss out. 

 

How to become a member?

Please visit our membership section and select sign up. We are currently offering Adult and Youth (22 and under) memberships. 

What are the benefits of being a member?

As a member you get: 

- Exclusive invitations to:

  • Member and community events online with The Arts Center
  • Behind the scenes access: Artist meet and greets, Conversations around the upcoming performances, and community dinners.

- Opportunities to expand your knowledge with and skills with Off The Stage events.

- Be the first to know about new additions to the lineup.

- Limited edition The Arts Center merchandize.

When does my membership expire?

The half year membership is valid from January, 2021 until June 30th, 2021.

As a member, how do I get tickets to shows?

Most of our online events will not require ticket reservations, however as a member you will receive invitations to all of our exclusive pre-performance Zoom Lobby Receptions. You will also get early-bird and priority booking for any of our ticketed events until June 30th, 2021. To obtain tickets you will simply need to log into your account, before you begin your transaction, using the same email address you used to purchase your membership. Once you’re logged in you will be able to access your early-bird member tickets, subject to availability. 

For further assistance with ticket booking you can contact the Box office @ nyuad.boxoffice@nyu.edu or on 02-628-4555 or whatsapp +971 (0)50 452 6879.

How many tickets can I book using my membership?

You will be entitled to one member ticket per performance, per event. 

I want to change my tickets?

We understand that plans sometimes change. If you wish to change your tickets for a different performance time, please email nyuad.boxoffice@nyu.edu and we will accommodate your request, subject to availability.  If you simply cannot attend and you wish to cancel your ticket please let us know so we can release your ticket to make them available to someone else in the community who wants to attend. Members tickets are not transferable. 

Can I get tickets for my friend(s)?

As a member you will only be able to reserve one member ticket, however you can also reserve up to 2 additional adult or youth tickets to our online events (subject to availability)

 

I am a member and didn’t book a ticket early enough. Now it’s sold out.

Members get priority access to any returned or cancelled tickets. To add your name to the ticket waitlist (exclusive to members only), please email the Box Office @nyuad.boxoffice@nyu.edu

 

How will I know about the special events?

Members will receive exclusive weekly newsletters via email with updates and upcoming events. 

 

Can I refund my membership?

Memberships are non-refundable and non-transferable.

Where do I sign up for my membership?

Please visit our membership section and select 'Sign up'. 

 

How long will it take for my membership to activate?

Your Membership will be activated as soon as you complete the transaction, however in the event that it is not activated within 24 hours, please contact our Box Office by emailing nyuad.boxoffice@nyu.edu or calling 02-628-4555. 

Do I receive a membership card?

The membership is managed virtually, via our computerized box office system. No membership cards are required. When you log in to our box office using your ID and password, our system will recognize you as a member. If you have any issues, please email nyuad.boxoffice@nyu.edu and let us know that you are a member so we can look you up in our records.

 

My tickets did not arrive?

If you booked tickets and for some reason they were not received in your inbox , please contact nyuad.boxoffice@nyu.edu or call 02-628-4555

I am having trouble logging on?

If you are having trouble logging onto your members account, please contact nyuad.boxoffice@nyu.edu or call 02-628-4555 and let us know what device and browser you are using. Please note our ticketing system works best in Google Chrome web browser. 

 

I have forgotten my password?

The reset password link is available on the Sign On page when you go to log in your Arts Center account. If you
are still having trouble logging onto your members account, please contact nyuad.boxoffice@nyu.edu or call
02-628-7040 and let us know what device and browser you are using.

I did not receive my email confirmation?

If you booked tickets or signed up for membership and for some reason you have not received an email
confirmation, please contact nyuad.boxoffice@nyu.edu or call 02-628-7040.

What to do if you have received a ‘phishing’ email?

The Arts Center will never ask in an email for your bank details or for you to make payment for tickets or
otherwise (outside of our box office system). We use a secure website for all financial transactions. If you have
received an email asking for payment, it is likely to be a ‘phishing’ email. Phishing is an online scam that
targets large numbers of email addresses often using a known brand to persuade people to part with their
money. Please let us know if you receive such a request, so we can investigate and protect others.